Reinforce A Culture of Care

Successful organizations know that people are a key driver of their success. According to Harvard Business Review, nearly 70% of frontline leaders expressing interest in developing their leadership skills. And if their current employer won't develop them, they will find a different organization that will. ​

Industry: Healthcare

Revenue: $4.5B

Country: United States

The Scenario​

It's one of the reasons why a large Midwestern-based healthcare system with over 90 clinics wanted to reinforce its commitment to care and ensure its first-line managers modeled and reinforced their core principles. The client needed a scalable solution to develop these managers consistently across its system. Given the nature of the work, the solution needed to be flexible, efficient, and pragmatic. ​

The Solution​

Right Management delivered a three-month blended learning experience that leverages a digital platform for content, cohort and peer learning. The program was aligned to the organization’s “commitment to care” culture. To date, 900 managers have gone through the leadership development program. ​

The Outcome

• 100% of participants said the content was critical to their jobs and they will apply what they learned.​
• The client has experienced 6% lower turnover among participants, compared to overall management attrition.​
• Managers in the program demonstrated a 17% higher engagement score than non-participants.​